bonus game

bonus game App support

Contact
+91 8015303594

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bonus game:

Q1: How to log in after installing the bonus game?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method replaces the need for a password or email login, providing a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you still encounter issues, the app's support system can be accessed through a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing the app. This should allow you to access the new features and functionality.

Most Asked Questions Related To Withdraw In The bonus game:

Q1: What is the minimum withdrawal amount in the bonus game?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned through gaming, excluding bonus rewards. The earned gaming money can be withdrawn once collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This requires saving your Aadhar card, UPI information, and all relevant bank details within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds earned from the bonus in gaming activities, and they cannot be withdrawn. The money earned from playing games using the bonus amount is withdrawable. This means you can withdraw winnings made from playing games, but not the bonus amount itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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